Hi ,I haven't received my order yet, and the seller tells me that the delivery can come on April 28, but he hasn't sent me the tracking number yet.
He excuses himself by telling me that there were holidays in the country, so he hasn't sent it yet
Tanggapan dari pemasok:
Dear, please let me explain this
1)you know that the price you gave can only use sea transportation, sea transportation needs time
2)it is true that Spring Festival every factory and company will stop working. Spring Festival is the only festival we can go home and reunion with our family, I wish I could produce the product and ship it to you by myself, but I am just a seller. Once you placed the order, I informed my engineer to produce the good, but at that time , Spring Festival was around the corner, the production and the transportation stop
3)I have give you the document that the product is being delivered now.
4)Since it is sea transportation, I want to keep your product good when you receive it, I make a wooden box for you for free.It is a really big wooden box, and I also send you the pictures of it.
Totally, after you place the order, I kept following it, I delay the shipping just because the shut down caused by the Spring Festival. I hope I could make everything work.
26 Mar 2024